ShineDove

Privacy Policy

Welcome to ShineDove. We value your trust and are committed to protecting your privacy. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

  • Personal Information: When you sign up or place an order, we collect personal details such as your name, address, mobile number, email, gender, date of birth, and payment information. This information is essential for processing your orders and ensuring secure transactions.

  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and browsing history. This helps us improve our website and services.

  • Cookies: Cookies are used to enhance your browsing experience. They help us remember your preferences and provide a personalised experience. You can disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

2. How We Use Your Information

  • Order Processing: Your personal information is primarily used to process and deliver your orders, ensuring you receive your purchases securely and promptly.

  • Communication: We may use your contact information to notify you of updates, offers, and promotions that may interest you. You can opt-out of these communications at any time.

  • Website Improvement: Usage data helps us analyse how our website is used, allowing us to enhance your shopping experience.

3. Data Sharing and Security

  • Third-Party Sharing: We do not share your personal information with third parties, except with our courier partners for delivery purposes. Your data is kept confidential and is not sold or rented to third parties.

  • Security Measures: We implement robust security measures, including encryption and firewalls, to protect your personal information from unauthorised access, alteration, or destruction.

  • Payment Security: All payment transactions are processed securely. We do not store your payment details on our servers.

4. Your Choices and Rights

  • Access and Correction: You have the right to access, update, or delete your personal information at any time. Simply log in to your account or contact us for assistance.

  • Opt-Out: You may opt-out of receiving marketing communications from ShineDove by adjusting your account settings or contacting our support team.

  • Cookie Preferences: You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your use of certain website features.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely disposed of.

6. Third-Party Links

Our website may contain links to external sites. Please be aware that ShineDove is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing any personal information.

7. Changes to This Policy

ShineDove reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

ShineDove Omni Channel Communication
Address: Madhapur, Hyderabad, Telangana – 500081
Tel: +91 6300810661
Email: support@shinedove.com